Your Data, Our Promise

Privacy Policy

1. Introduction

Peach Bite Socials (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and store your information when you visit our website or contact us. We comply with the UK GDPR and the Data Protection Act 2018.

2. Data We Collect

We may collect the following categories of personal data:

• Contact information: first name, last name, email address, telephone number, company name, and details you provide when completing our enquiry form.

• Business information: details about your business and project requirements.

• Communication data: records of email, telephone, WhatsApp or other messages exchanged with us.

• Technical and usage data: IP address, browser type, device information, operating system, pages visited, time and date of visit, and interactions with our site.

• Marketing and analytics data: information collected through cookies and similar technologies (with your consent where required).

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiry and communicate with you about our services.

• Provide, manage, and improve our services.

• Send marketing communications where you have given consent.

• Analyse website performance, trends, and usage.

• Comply with legal obligations or resolve disputes.

4. Legal Basis for Processing

We process your data using the following lawful bases:

• Contractual necessity: to respond to enquiries and provide services.

• Legitimate interests: to operate, maintain, and improve our website and services.

• Consent: for marketing or non-essential cookies. You may withdraw consent at any time.

5. Sharing Your Data

We may share your data:

• With service providers such as hosting platforms, analytics tools, or CRM systems.

• To comply with a legal requirement.

• During business restructuring such as a merger or sale.

• With your consent.

We do not sell your personal data.

6. Cookies

We use cookies to understand how visitors use our website and to improve user experience. Non-essential cookies are only used with your consent. You can manage or disable cookies through your browser settings.

7. International Transfers

Some of our service providers may operate outside the UK. If your data is transferred internationally, we ensure appropriate safeguards are in place to protect it.

8. Data Retention

We retain personal data only for as long as needed:

• Enquiry information may be held for up to 2 years.

• Client information is retained for the duration of the working relationship plus up to 6 years.

• Marketing information is retained until you opt out - you can do this by sending us an email and stating your needs.

9. Your Rights

You have the right to:

• Access the data we hold about you.

• Request correction of incorrect or incomplete data.

• Request deletion of your data in certain situations.

• Restrict or object to processing.

• Request data portability (where applicable).

• Withdraw consent at any time.

• Lodge a complaint with the Information Commissioner’s Office.

To exercise your rights, contact us using the details below.

10. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Peach Bite Socials

Email: info@peachbitesocials.com

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be indicated by the “Last updated” date. Continued use of the website signifies acceptance of the updated policy.

12. Effective Date

Last updated: 01/10/21